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Lost all my purchased gold bars
Haven_Greer
Posts: 1
Level 1
in Support
I lost all my gold bars in Jelly Crush when I reinstalled the app due to a paint can sign on level 700. I had just purchased 250 gold bars that morning. Is it possible to be refunded somehow. The app is now working, however, I am also now stuck on 703 with only 3 moves when there should be at least 20 from what I have read. I understand you are working on this, I am more concerned about how to recover my bars from the paint can encounter at 700.
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Answers
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Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
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