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My progress was lost

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Merve_Kınacı-2
Merve_Kınacı-2 Posts: 1 Newbie

I was playing jelly saga on my iPad and connected my account on Facebook. I resetted my iPad Today and downloaded game in my iPhone. I tried almost 10-20 times but when i press the log in With facebook option, i seen that my progres was lost. I was on 258. Level and i Want it back. Also when i tried to log in my account on here There was a mistake occured. I Choose log in with Facebook and system did not accept my account all the time that i tried because this account already exist situation. So i used my applestore  e-mail adress to log in. Please help. My Facebook account's e-mail is: mervekinacii@gmail.com 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
    edited March 2017
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    Hi Merve- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Jelly sweet journey!

    I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week! 

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