how to get candy crush jelly saga to Load?

Ellen-6

All of my King games load on to my desktop PC except candy crush jelly saga. What can be wrong?

StuckInATree

What's happening exactly when you try to load the game? Maybe start with the steps given here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out