Lost progress on candy crush jelly

Coldfire

I tried logging back in using my email.  It shows the correct icon but all of my progress is gone. Candy crush soda is fine. I am not using a new device.

Cezdiamond

Hi Coldfire- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your jelly sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a lovely week!