May 7, 2017
I have money in my FB account for game purchases and when I when I made the few purchases in Candy Crush and Cookie Jam and they were charged to my personal credit card on file and not to my account. Now I have over $159.00 charged to my credit card and some of the game purchase I never even made and the ones I did I never received the extra life or pieces. My main concern and complaint is that I did not make a $159.00 worth of purchases! I would never spend that kind of money to pay for lives or pieces ever!! I would like to continue playing these games but not if my credit card is not reimbursed for purchase I never made or for the ones I did not receive! You help is needed ASAP and to reimburse to my credit card on file otherwise I have no choices to call my credit card company and file a complaint against your company. Thank you in advance for you help in resolving this matter ASAP! Describe your question in more detail here (at least 80 characters please)
