Candy Crush Jelly Saga

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I'm on level 367 but then I open game it jumps to level 400

When I open the app to play it jumps to level 400... And I'm not up to that yet so can't play. And I can't scroll back to select the level that I am on (level 367). I've cleared the cache and forced the app to stop but still not working.

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Hi Adele,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care

Hi there I have same problem with 258... Jump me at 300. What can I do ? That happens only at my android tablet. On iPad is OK but I want to play on android. Thank you

Hi Adele,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hi Adele,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Hi Adele,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care

Hi there I have same problem with 258... Jump me at 300. What can I do ? That happens only at my android tablet. On iPad is OK but I want to play on android. Thank you

Welcome! 👋

New here? Sign in or create an account to join the fun.

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Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of February 18, the latest level available is 9665. Enjoy the new content and have a Jellylicious day! 🍭