7 stars twice-won hour of play-didn't get

MimiHackma

hello-I have earned my 7 stars TWICE in Candy crush Soda. I got my prize which was an hour of free lives-I press collect and then it's GONE!

whats the point of the stars if you can't get your prize? What's the point in playing. Feeling cheated!

MarkHawk

Hi,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care