👩💻 Win some Gold Bars with our Ada Lovelace Challenge HERE
👋 Say hi to the Community here
🔍Here's all you need to know about the Candy Crush Jelly Saga Community!
💰Win shiny Gold Bars HERE
🎨 Download your free and exclusive wallpaper HERE
🔍Here's all you need to know about the Candy Crush Jelly Saga Community!
💰Win shiny Gold Bars HERE
🎨 Download your free and exclusive wallpaper HERE
🔥 Hot right Now 🌶

Answers
Hi Brenda!
I suggest you start by checking for updates to the game on Google Play.
If the problem is still there then you should consider a re-install of the game:
1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration)
2) Un-install the app
3) Reboot your phone or tablet
4) Now it's time to download the app and install it again. Find the app on Google Play and click on 'install'
5) After the game has been installed you should now be able to start it normally.
6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars.
Cheers
- Report
0 · Helpful Woah! Sweet Love Haha