Candy Crush Jelly is not loading on my android starting today.

Cara_Eileen

Candy Crush Jelly is not loading on my android starting today. There have been no recent updates and there are not any updates available.  I have tried restarting the phone but that did not work. I don't know how to fix it. I don't want to uninstall/reinstall because I just purchased a bunch of boosters and don't want to lose them.  Can anyone help?

Tony_Mc

Hi Cara Eileen,

Thank you for posting this here on King Care.

I´m sorry this is happening to you in Candy Crush Jelly Saga on your Android.

I recommend you to have a look here https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android and to follow all the steps as indicated.

If this didn´t help, then please let me know the brand and model of the mobile you use.

Kindest regards,

Tony - King Care Team