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Candy Crush Jelly is not loading on my android starting today.
Cara_Eileen
Posts: 1
Level 1
in Support
Candy Crush Jelly is not loading on my android starting today. There have been no recent updates and there are not any updates available. I have tried restarting the phone but that did not work. I don't know how to fix it. I don't want to uninstall/reinstall because I just purchased a bunch of boosters and don't want to lose them. Can anyone help?
Answers
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Hi Cara Eileen,
Thank you for posting this here on King Care.
I´m sorry this is happening to you in Candy Crush Jelly Saga on your Android.
I recommend you to have a look here https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android and to follow all the steps as indicated.
If this didn´t help, then please let me know the brand and model of the mobile you use.
Kindest regards,
Tony - King Care Team
