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My candy crush jelly games keeps crashing on my iPad 3

crlncd
crlncd Posts: 1

Level 1
in Support

I've tried everything  to fix this and it keeps crashing. I've reinstalled I've done soft and hard reboots nothing works. 

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725
    edited June 2017

    Hello,

    Can you please check how much available memory you have on your device. Can you also try playing with all other apps closed and let me know if this changes anything.

    Thanks,

    Johnny

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