Candy crush jelly kept crashing last night, this morning update version and my 50 gold bars gone

Choo_Loh

My candy crush jelly (CCJ) was crashing yesterday. The day before, I paid for 50 gold bars. This morning, when I updated my candy crush jelly, the entitled gold bars has gone down to 5. What has happened ? When it was crashing, I tried things like clearing my CCJ cache. Does this cause entitlements to be wiped away ?

Tony_Mc

Hi Choo Loh,

Thank you for posting this here on King Care.

I am sorry this happened to you in Candy Crush Jelly Saga on your Android.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards,

Tony - King Care Team

Tony_Mc

Hi Choo Loh,

Thank you for posting this here on King Care.

I am sorry this happened to you in Candy Crush Jelly Saga on your Android.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards,

Tony - King Care Team

Choo_Loh

That fixed it. Got bonus gold with that as well. Nice.

Tony_Mc

That fixed it. Got bonus gold with that as well. Nice.

Hi Choo Loh, good to hear so, thank you for your feedback :-)