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I lost all my progress!

I had lost all my progress since I connected my candy crush jelly saga to my facebook account. I was in level 160 and now i am back to level 30. Please help me with my problem :(

Best Answer

  • CezdiamondCezdiamond Posts: 6,503 Community Manager
    Accepted Answer

    Hi Sabina- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Jelly sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

    Accepted Answer

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

Answers

  • Hey! Would you like to give us your opinion?

  • CezdiamondCezdiamond Posts: 6,503 Community Manager
    Accepted Answer

    Hi Sabina- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Jelly sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

    Accepted Answer

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

  • NimNim Posts: 2

    Hi I switched into a new android device and I lost all my progress. It made me start from level 1

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