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Problems in level 604!

Catarina_Brás
Catarina_Brás Posts: 1

Level 1

So, i already e-mailed you, but as i got no answer i'll try it here. I was playing level 604 Candy Crush Jelly, and i needed one more life so i used the 9 gold bars to get an extra 5 lives. At the end (after i passed the level), the app froze and shut down. When i opened it again the level was not passed, but my 9 gold bars were gone.I played the level once more, and the same thing happened (i used the 9 gold bars, passed the level, froze, no bars at the end). And because i'm really dumb, i did it once more!!! So i began with 51 gold bars, and right now i only have 24 (did i mention i'm really dumb?)! Ok... after that i passed the level all by myself (YAY for me), but, believe it or not it froze again!!!!!! So no gold bars wasted this time, but it still assumes the level as not passed! My app is updated and there are no other problems with it. Heeelp please!

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Catarina,

    Thank you for posting this here on King Care.

    I am sorry this happened to you in Candy Crush Jelly Saga on your iPhone.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

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