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Lost Game Progress after attempt to connect to Facebook
LenaSommerfeld
Posts: 2
Level 1
in Support
**Please Help me, I am playing Candy Crush Jelly Saga since over a Year and now my Son convinced me to connect the Game with Facebook. I did so and it reset my entire Game to Level 1. So I removed Facebook and tried again but it still says Level 1. Please and kind Moderator HELP me, this Game is a huge Part of my Life**
I was Level 482
You can contact me via this Forum or under my Email: sommerfeld.den@gmail.com
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Best Answer
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Hi Lena,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
- Mark
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Answers
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Hi Lena,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
- Mark
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Thanks for private Messaging me Mark! I gave you the Informations you needed, I hope you can help me to get my Account back!
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