Where are my 18 gold bars or extra lives?

Denise-31

Twice now, 9 gold bars were taken but extra moves weren't given on Candy Crush Jelly Saga level 235.  It stated "Sorry, store could not be reached" 

Tony_Mc

Hi Denise Conrad,

Thank you for posting this here on King Care.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards,

Tony - King Care Team