Can't pass level 40- store unavailable- 3 day pass period never expires.

Andrea-20

Hello King team. So it's been more than one year since I'm stuck at lvl40-passing to the next episode. First requested friends help, I've got 2 out of 3 since it is not so popular between my friends. I have countlessly left my computer on for 3 days hoping after thet period in can pass to the next episodes, but no, it keeps reseting to 3 days. Today I puchased a promotional package, I whished to unlock with gold, It says "store unavailable", after several atempts. Note that I am plaing from desktop devices, not from gameroom, also it has been several diffrent desktops with no change in the outcome, still stuck. Please return my money to the account I've purchased the packege from, or fix your game. Be so kind not to give an overly polite, and long answer, just fix it and let me know how. Thanks a lot. 

Lady_Choo

Hi Andrea, 

I am sorry for the delay in replying

Are you still needing help?

Andrea-20

Hi Andrea, 

I am sorry for the delay in replying

Are you still needing help?

Thank you, a few days later it just started working