payment

Loes_Winter

i purchased gold bars for 16,99 but never got the bars. the 16,99 has withdrawn from my account

Laura_Grosvenor

Hello Loes!- Thanks for posting on King Care. As payment issues involve sensitive data and require personalised support we do not support these queries in the community. Don't worry you can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

There are troubleshooting tips in there, and a link to connect you with the King Team for more help. Thanks again and have a lovely day!!