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I seem to have lost several levels. Can you please help me restore it?
Thanks @Laura and @Tracy for passing this on to me :-)
@Annielet's get you back on track so that you can continue on your Jelly sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted.
Have a lovely week!
Hi Annie !! Since the trouble shooting didn't work for you, I'm passing your complaint on to the moderators, so they can check your account, and help you get your progress back. Thank you, and have a great day !!
Hi Annie! A lot of connection/level issues can be solved by making sure you are connected to either FaceBook or the Kingdom. It might help to disconnect then reconnect to see if that solves the problem. If not, you can try clearing the cache on your computer (laptop, desktop, tablet, etc.) or on your phone and then reconnecting, which solves a lot of the issues. If not, I can elevate this to an admin to see if they can't help get your progress back to where it was before! Thank you so much for writing to King Care and I hope you have a wonderful day!
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How do I Change the team? Where is the button? My game is all messed up. nothing is working right, How do I reset the game? Thanks
so I’ve been recently getting this strange bug after the game loads as instead of seeing rivals on the jelly race banner I’m seeing purple squares instead and it’s getting stressful I don’t known what to do my app is updated and connection is solid
I have Jelly friends on my game I don't know how do I get them off?
I asked this before but to no avail it seems . My wife and I play as friends On CCJ . Why do we have to go through 40 to 60 plus names at times to find our friend ie: : my wife's name and she has the same problem finding mine to ask for lives and when the screen comes up to send lives it's the same deal this is getting…
I got a new computer and I can't find my game. I'm signed in and downloaded it to the computer. please help! thanks everyone.😁 @Snow_Rider @Princess_Jessica @johamilton
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of November 26, the latest level available is 9425. Enjoy the new content and have a Jellylicious day! 🍭
