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I never, ever am credited for my free hour plays. Ever. Why?

Andrea_Beatty
Andrea_Beatty Posts: 5

Level 2

Whether it is a free hour play earned from didi, or a treasure chest surprise, when ever I earn them I am never credited with an hour of free play. Never, ever...why?  I figure by now you owe me close to 3 weeks of free plays 

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