Jellyficent game offer in Jelly on super hard and hard not working

Question

I could not get the offer even though I had collected the 6 tickets in hard and super hard game. When I clicked on the nothing happened

Philip_Kuffner · Answer

Hi Philip,

It's me again, Xarly! I just wanted to confirm a couple of details about the issue you've had. Did this happen to you using Windows 10? I've seen another player with a similar issue before and we are trying to narrow down the problem in order to be able to fix it.

I'll be waiting for your reply.

Cheers,

Xarly

yes with windows 10

Xarly · Answer

Hi Philip,

It's me again, Xarly! I just wanted to confirm a couple of details about the issue you've had. Did this happen to you using Windows 10? I've seen another player with a similar issue before and we are trying to narrow down the problem in order to be able to fix it.

I'll be waiting for your reply.

Cheers,

Xarly