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Why can't I make in-app purchases right now?

Susan_B
Susan_B Posts: 1

Newbie

I want to make a purchase and I keep getting this ERROR message: App Not Responding: The app you're using isn't responding. Please try again. If you keep seeing this error, try again in a few hours.

I have been trying for several hours. I have never had this problem. I am working on my laptop and I have logged out of Facebook and back in and the problem still exists.

Answers

  • _Elsa_
    _Elsa_ Posts: 37,050

    Hi Susan, that is strange!  I have never heard of that before.  Perhaps the studio is updating the game at the moment or it might be a new glitch.  Please check to make sure that your browser and/or Windows 10 is updated to the latest version.  I will keep my eyes open to see if anyone else reports this here today.

  • Susan_B
    Susan_B Posts: 1

    Newbie

    Thank you, Elsa. I have tried everything, even rebooting, and I am still getting the ERROR message.

  • _Elsa_
    _Elsa_ Posts: 37,050

    Hi Susan, I don't mean to make light of this but do you think someone up above is trying to tell you not to make a purchase?  I'm sorry that I wrote that but I've been reading nasty messages here all day and you are such a sweet person so I didn't think you would mind me writing something like this.  

Hey! Would you like to give us your opinion?