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I received an email today and immediately tried using it and it didn't work
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Hi Twotoes,
What do you mean with it didn't work? We need more details in order to help you out here :-).
Were they added but you cannot use them? Did they not get added to your account? Who did you receive the email from? Was it after a purchase?
With more information we'll be able to provide a better answer and get you using those 50 Gold Bars.
Cheers!
Xarly