my level is all gone

skf1474411

 i got a new phone. so i log in to facebook in my old phone and try to backup in my new phone's candy crush saga. but when i log in, all level is gone. what can i do? 

_Elsa_

Hi @skf1474411,

Please follow the steps:  https://www.elsalanger.net/blog/how-to-complete-a-king-contact-form   They can manually go into your account and get your progress back.