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Lost boosts

RosetheBold
RosetheBold Posts: 4

Level 1

Game froze on progress path screen.  Had to reinstall game and while I can play now, I have lost dozens of boosts. How can I retrieve them? Thank you! 

Comments

  • Crimson_Dawn
    Crimson_Dawn Posts: 2,741
    Hello, @RosetheBold! I'm glad your game was fixed! Unfortunately, King does not reimburse lost boosters, but they do reimburse gold bars. I hope I've answered your question!
  • dez69
    dez69 Posts: 1

    Level 1

    Need my refund 
  • RosetheBold
    RosetheBold Posts: 4

    Level 1

    Well, I worked hard for those boosts and was high enough that I was using them.  It sucks to follow the advice of support only to later learn they were WRONG and lose everything.  Idc about gold bars....it’s the70+ boosts I want back 😕
  • Crimson_Dawn
    Crimson_Dawn Posts: 2,741
    @RosetheBold, were these purchased boosters, or boosters that you won?
  • RosetheBold
    RosetheBold Posts: 4

    Level 1

    Boosts that I earned in game. 
  • Crimson_Dawn
    Crimson_Dawn Posts: 2,741
    I'm sorry, @RosetheBold. As I said, King does not refund lost boosters. If you had purchased the boosters, then you could probably get them back. Once again, I'm very sorry this happened to you!

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