Lost boosters

phplee

Hi all

I recently had to uninstall and reinstall Candy Crush Jelly Saga as the game kept freezing. After reinstalling and logging back in with Facebook, the boosters that I had built up had all gone. I had 10 colorbombs and 10 coloring candy.

I emailed the support desk for advice and was referred here.

Is there anyway I can get back the boosters?

Crimson_Dawn

Hello, @phplee! Unfortunately, King does not reimburse lost lives or boosters. If you purchased those boosters, they will get them back to you. Sorry to have to tell the bad news, but I hope you still have a great day!

firebombmarkus

Hi @phplee and welcome to our adorable Community 😊 I want to use this opportunity to redirect you to a post written by my friend and a fellow Superstar @Elsa where you can find all the useful information for Jelly Saga section of the Community.

https://community.king.com/en/candy-crush-jelly-saga/discussion/258890/newbies-this-message-is-for-you

We have a great team of helpers around the Community so please don't hesitate to ask if you need help with anything. Have a wonderful day 🤗

_Elsa_

Hi @phplee, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.