My score is gone

Sandra_Feilen

since my game got stuck, i followed your instructions ... play deleted and reinstalled ... now my score is gone and i should start at level 1 😱 support has not helped me yet

QueenB

Welcome to our Community @Sandra_Feilen😃

When you say scores do you mean your game progress? If yes, which level are you supposed to be on?

Sandra_Feilen

Yes, I don’t know it exactly, I mean 986, 

QueenB

OK! Can you check your game now and see if it's back on level 986 and if you remember this level?

Thanks  

Sandra_Feilen

Thanks 🙏 
i’m so happy 
you made my day 😘😘😘😘🍀🍀🍀💕💕💕

_Elsa_

Hi @Sandra_Feilen, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.