Allen not working (Confirmed fixed by the Studio)!

Beepbeeps98

I finish a level get a balloon for Allen. He appears to throw reward on next level only it doesn't appear 

QueenB

Thanks for all the details and User IDs guys 🙌

This has now been passed on to the Studio and they are currently looking in to this feature. Apologies for the inconvenience caused and thanks for your patience while we look in to this 😉

jmansfieldiv

Allen is back! Mine is working now... Three levels so far...

QueenB

Great news all 😃

We've straighten Allen up now so he should be adding your rewards in to your game.

You need to make sure you have the latest game app version installed as well!

Any issues, please let me know 😉

QueenB

Welcome to our Community @Beepbeeps98😃

Was it a one time thing or is this still persisting? 

Jmr3284

I've exactly the same problem since yesterday. 

Beepbeeps98

Its persistent. Still no rewards from Allen

QueenB

Thanks for getting back @Beepbeeps98

Can I have your User ID please ao we can have a closer look? 

jsim79

Allen shows up with ballons appears to throw but nothing shows up. 2 days now. Uninstalled and reinstalled still same thing.

A77ie

The same thing is happening to me! It's so upsetting, Allen's journey is the one thing that makes this game the most fun! 

Jmr3284

Mine is also still persisting. How frustrating. 

Jmr3284

I'm having the exact same problem. It's so incredibly frustrating. 

ica_kruse

Mine has been doing the same thing for a few days

Jmr3284

Still nothing and no explanation or suggestion of what this bug could be.