Allen not working (Confirmed fixed by the Studio)!

jmansfieldiv

Allen is back! Mine is working now... Three levels so far...

QueenB

Yay, happy to hear Allen is back 🙌🤗

QueenB

Great news all, Allen is back 🙌

Please make sure you all have game app version 2.25.13 installed!

Thank you all for your patience while the Studio did their magic 🤗

firebombmarkus

@QueenB That's awesome! I hope everyone can enjoy Allen's generosity now 😊

safsac

@QueenB. I have 2.25.12 installed. How do I update? Do I have to uninstall & reinstall? If so, will I lose my progress (I am not a Facebooker)?

firebombmarkus

@safsac You can try force closing the game and then open it again. 

safsac

Thanks @firebombmarkus ... I ended up updating thru Google Play. Kept my progress AND Allen is now working! Thanks to all involved in bringing Allen back to us!

firebombmarkus

@safsac That's great. I assumed you have already updated the game hence the advice above. Thank you for letting us know. It's great to see Allen in action again 🤗

ica_kruse

Mine has changed. Now I dont see Allen at all. He never shows up in the level when he should, or on the map.

Thank you.

ica_kruse

I have the  Correct version, but Allen is still not there. 😞