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Game is showing that i have 7 lives but when i click on them they are never there!

titanic
titanic Posts: 1

Level 1
in Support
I cannot seem to get in touch with the support team to ask why (for quite a while now!) is my game showing i have 7 lives from friends and when i click on them there is nothing there at all! Anyone help with this please ???

Answers

  • candycrushinit
    candycrushinit Posts: 12,599
    Hi @titanic and greetings from the community! Did you do anything that makes you lose all your received lives (game crash, game update, glitch, etc)?
  • QueenB
    QueenB Posts: 15,489
    @titanic, are you playing on mobile or on PC? Sometimes the notification gets stuck so it might look like you have lives but the envelope ends up been empty. 

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