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Why Can't I sign In
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Hi im trying to get on my apps on my ipad, I use the email/password that am using for this website but it comes up saying wrong email/password combination, I have tried to change my password and sign in again but it comes up with the same thing and just wont let me log in.
Answers
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Welcome to our Community @Shyla97
Since you're playing on iPad, try the following:
- Disconnect the game from Facebook/King account (if connected).
- Delete Facebook App if you have it installed.
- Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari (Super Important).
- Restart the device and try connecting the game back to Facebook/King account so your progress can sync.
Hope this helps
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Hi @Shyla97, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to do them for a chance to win gold bars.Are you both using the same email address?Since writing this message here were you able to resolve the issue? Do you still need help?
