Candy Crush Jelly Saga

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Cannot play because it says "We've updated our Terms"

I HAVE BEEN PLAYING JELLY CRUSH SAGA FOR QUITE A WHILE AND SUDDENLY IT WON'T ALLOW ME TO PLAY ANY FURTHER BUT IT COMES UP WITH THE FOLLOWING.....WE'VE UPDATED OUR TERMS!!!
THE ONLY OPTION IS TO ACCEPT
ONCE I DO IT LETS ME BACK INTO THE GAME....ONLY PROBLEM IS I DON'T CONTINUE WHERE I WAS...IT ACTUALLY TAKES ME BACK TO GAME 1.
HOW CAN I AVOID THIS????

Welcome! 👋

Comments

Creative_Elsa

Hi guys, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to do them for a chance to win gold bars.

@Claude_B, have you ever tried to sync Facebook and King? Let's try that to see if it helps with your progress. Follow the steps here and then get back to us.

Claude_B

Thank you for your reply! There is no pop up anymore. I selected accept and suddenly my progress was lost and I'm again at level 1. Only with my Facebook profile where I have no friends I'm still at the level I was.

QueenB

@Claude_B, so you select Accept and nothing happens? Does it allow you to select the pink cogwheel so you can try connecting from there?

I need to know if selecting Accept if the pop up goes away or not.

Claude_B

For me it's exactly the same. Although I thought to had a king account, now the only chance to continue the play (from the correct level which is 1009 !!!) is with my Facebook profile. The problem is, that there I'm alone and abandoned. No one of my friends is playing. I want to be back in the group of players where I was. So sad this thing...if I can not work it out, I think I'll quit.

Claude_B

sschemo said:

I don’t get that option. This is what comes up

QueenB

So when you click on Accept, the pop up doesn't go away?

What if you select the pink cogwheel? Can you then sign in to your Facebook account?

sschemo

I don’t get that option. This is what comes up

QueenB

Hi @sschemo and welcome to the Community

When you get to this part, do you have the option marked on the picture so you can connect the game?

Image: https://us.v-cdn.net/6030983/uploads/editor/el/sl0qntwl4i40.png

From here, you should be able to connect to either Facebook or Kin account.

Image: https://us.v-cdn.net/6030983/uploads/editor/hv/x9lhi5rznnse.png

Does this help

Comments

Creative_Elsa

@Claude_B, have you ever tried to sync Facebook and King? Let's try that to see if it helps with your progress. Follow the steps here and then get back to us.

Claude_B

QueenB

Claude_B

sschemo said:

I don’t get that option. This is what comes up

QueenB

So when you click on Accept, the pop up doesn't go away?

What if you select the pink cogwheel? Can you then sign in to your Facebook account?

sschemo

I don’t get that option. This is what comes up

QueenB

Hi @sschemo and welcome to the Community

When you get to this part, do you have the option marked on the picture so you can connect the game?

From here, you should be able to connect to either Facebook or Kin account.

Does this help

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Discussions
Latest news about Candy Crush Jelly Saga
Support
Get help & check the FAQs
Contests
Win Gold Bars and more!
Ideas
Help us make the game even sweeter
Level Tips & Help
Off-topic