Shows lives on the envelope, disappear when I open it! (FIXED on version 2.31.22)!

QueenJulie

same here, on my cell and on my tablet, i logged out and back in, cleared cookies, i gather we need to wait until it's fixed

Elsa

Hi guys, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.

Elsa

Hi guys, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.

NamTruong2001

bighugo

The extra lives given by friends disappeared as soon as I clicked on Messages, and the Messages box becomes empty.  Please help.  Thank you

bighugo

bighugo said:

The extra lives given by friends disappeared as soon as I clicked on Messages, and the Messages box becomes empty.  Please help.  Thank you

That problem happened to me with Jelly Crush.  Please help

Elsa

Hi @bighugo, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.  

I wonder if this is a new glitch starting.  I will keep checking the community today to see if anyone else reports this.  If you see messages reporting this, can you please post the links here and tag me. Thanks for letting us know.

bighugo

that problem happened with candy Jelly Crush, not with candy crush soda  

Elsa

You are right that it was reported in Jelly so that is why I am asking if you see any with this issue posted here in Soda then it might now be happening now in this game too.

rock

When I open the game it shows I have messages, but when I click the message envelope, there are no messages in side.  Each day the number of messages gets more, but there are never any messages.  After I close the message envelope, it shows no messages.

rock

I made a mistake.  It is candy crush jelly that this message issues is in, not soda challenge.

FiveStar59

Why?   

ChickaDee2019

That's what I get

Diana_Bobanna

I did the update that was released today as recommended by the studio would correct the issue and it has not? Any other suggestions?

ChickaDee2019

Didn't hear about an update.  I'll wait for a bit yet, then try.