where did my level go

Annlisha38

I need back my level I was in level 400,s and now it's making me start from 1 this is unfair I was all the way in the 400,s level

mosi2

نظر خود را تایپ کنید1380

firebombmarkus

Hi @Annlisha38 and welcome to our adorable Community 😊 I am sorry this has happened to you. Please follow the instructions on the link below and you will see how to get your progress back.

https://community.king.com/en/candy-crush-jelly-saga/discussion/243865/how-to-get-your-level-and-progress-back

I hope this will help you. Let me know if you need more assistance. Have a wonderful day 🤗

firebombmarkus

Hi @mosi2 and welcome to our adorable Community 😊 Due to the rules of the Community we use only the English language here so we can understand each other better and provide more help. I will ask you kindly to make a new post in English and we will do our best to help you out. You can use a translator if necessary. Thank you for your understanding. Have a wonderful day 🤗