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Anyone else get an error?

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RobnJames
RobnJames Posts: 2 Newbie

While playing Jelly Versus, I lost my progress of two wins in a row, two premium helps and a ticket when the game said there had been an error. The next thing that popped up said I would have to lose my progress or pay 15 gold bars to keep it!! It was the games error!!

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  • Spinnifix
    Spinnifix Posts: 24,699 Sweet Legend
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    Hello and welcome to our community


    Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in. Please clear the cache. Otherwise, please play the current level and update your game, clear the cache and restart. Sometimes it's a time lag and it all comes back !!

    Good luck

    Hello, for the newbies I hereby warmly welcome to this community Would like to welcome. Here is a link that will help you further !!! Explore and discover the community, take part in the competitions and post diligently in the different areas. But please stay with the topic, otherwise there could be difficulties. Please also follow the rules in English to post. Then get on your way and I wish you a lot of fun here. We are always happy to answer any questions. Good luck



     I want to help you and navigate you better through the community. 

    Here & here is a how-to guide to help you find the different areas in the community! Here you can find all games at a glance. Here you get answers to the most common problems and here you can take part in discussions and competitions to win gold bars for your game.


    I wish you a nice day & have fun 😊 I am always available for questions and help.


    Please mark me with this @ sign. If the name is displayed, please click on it, it must be highlighted in bold. and I will be notified.  💖

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