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Event is fixed!!!
You just have to update the game now and done! Have fun!
Yes, this issue has been reported to the Developers.
A fix will come soon but please DON'T Reinstall, DON'T Clear Cache, DON'T Clear Data. You will lose boosters and RC won't get fixed.
New updates didn’t go so well for them. They should never have done on a Friday night when no one was there to respond or resolve the issue. They could have ran it Sunday night as there is no RC on Mondays and been able to get on the issue right away instead of pissing off a lot of people who have played the game for a few years and spend money on in app purchases.
Tell King team to FIX it before 16:00 PM tomorrow (GMT+7). I'm fired up now!
The issue have happened since the update of Mastery Rank!
Hello and welcome to our beautiful community
Dear players!
I am so sorry. A lot of complaints have been coming since the weekend and I passed them all on. I will also pass this on. Tomorrow the CM will come back and take care of it. Please be patient and I hope you will get an answer tomorrow!
Thank you + nice Sunday
Can not play royal championship says I have no internet.. that’s not true. Please fix this problem
@bp2 @dlandau2018 @CristiM @Lilylolabelle @jdubs111 @mischa2829 @VVDA @neener67 @rabbs @EBartman @MusicChk Hello and welcome to our sweet community.
RC is currently experiencing technical issues. It has already been reported.
Be assured that it is not up to you, your internet or your device. I have the same problem, a very strong internet connection and powerful device. The error only occurs with RC, not on the main map, nor on other apps.
It may be a server problem, but I don't know. We'll have to wait and see if we get an update on the issue Monday. Community management is not active on weekends.
Please be patient and do nothing ill-considered. I say this because some people have tried to delete and reinstall the app. Please don't do that, they lose all the boosters and it doesn't fix the problem.
When will this be fixed?
Same issue here, very frustrating since I purchased 24 hours of unlimited tickets 😞 My internet is just fine like everyone else. It’s the game, not our internet KING!!!!!
I’m having the same issue too. It’s obviously a fault with the game. There’s no way everyone is having issues with their internet
I'm having the same issue. Has been going on for a couple days and support blamed my connection and advised me to contact my internet provider lol. I have a great connection no problems with any other devices or programs. This game is always throwing me out of the Championship with no internet connection error ever since it was first introduced. I'm not purchasing anymore gold for 24 hour pass again. Never worth it since I'm always kicked out when I'm on a streak. Frustrating and not enjoyable anymore😞
Id 😩🥴
Having the same problem here 😫😠
Same problem for me too. I believe they are having technical issues that will be looked at on Monday.
The part that is making me mad now is that they are trying to make it seem like it’s my fault not the upgrade error they made support has stopped responding to me. The last response was maybe it dropped in the middle of the game due to my service. It has nothing to do with my service. Everything in my house is working just fine no interruptions.
I am having the same problem, have full internet access but it says can’t connect.
Yes
Yes Same. Keeps saying no internet connection...but it is connected ☹
would think they would test the update before launching it. And considering the amount of money we spend on in app purchases they would have figured out the problem already. It started yesterday at 7:00pm.
I am all day yesterday and today. It’s very annoying. I noticed my app updated
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