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Money taken from bank account
LadyVeeKay
Posts: 10
Level 2
in Support
This is my second message. You took money from my bank account in the amount of €7.99 but an error message appeared and nothing on my game. Could you do me the courtesy of replacing my money
Thank you
0
Answers
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Hi @LadyVeeKay
I am sorry that you have an experience like this!
However, the Community is not responsible for refunds!
You can contact support, going down on any of the Community pages and selecting "Contact Us"!
Then you can explain your problem! A screenshot helps, if available! It is also a good idea to have your user ID in hand, for the case that it 'll be asked!
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