Latest news about Candy Crush Jelly Saga
Support β Get help here
Win Gold Bars and more!
Help us make the game even sweeter
I am able to go the settings button but nothing else is responsive.
Sign in or register to leave a comment and join the conversation.
I'm sorry your having issues please. Try these troubleshooting steps π
Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
Updates: Make sure you have the latest game and device updates
Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.
Connection: Try to connect to a WiFi connection instead of using cellular data
Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not dataβοΈ)
βββββ in iOS: go to settings - tap on Safari - tap on Clear history and website data
Let me know if this helps π€
