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Level 3
Candy Crush Jelly Saga
Candy Crush Jelly Saga
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gervicky
Posts:
23
Level 3
Hi all,
After the last update of Dec 13, I had to log out on one of my devices for new levels to be propagated, but now I can't log in back in. It says "you are offline. Connect to the internet and try again".
EXCEPT, my internet is fine, my phone is connected to it and I can browse, email etc, I just can't log back in into my account. Luckily I have the game on my other phone and the update didn't require me to log out to propagate new levels…but still this is a problem as I play on both phones and I need it to work. Is it because the phone is still on marshmallow? It should not be an issue.
I'm on level 8245.
Hi, thank you for letting us know. We are aware of this problem. Please take a look here 👇️