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What is going on with the Candy Crush Jelly and Soda??? I have been getting an error message for the last 1 1/2 weeks now???
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Thanks for the information, we will be happy to get you going but could you please Contact Support directly to we can best further guide you.
I get this error message every time I go to the game and I play from the Facebook website.
Hi @Catbor22 , can you tell us when do you exactly get this error? Also are you playing from the Windows app version of the game or directly from Facebook website?
I don't take screen shots on my computer and I don't know how. I wrote down exactly what it says when I open up Jelly. So just fix the problem.
So sorry you having this problem. Can you tell me what the error message is about.
How do your normally take a screenshot on your PC?
If you have the Snipping Tool on your PC, you can use that so we can see what the error message is all about💕
I do not have a cell phone to take a screen shot and I don't know how to do it on my computer. But it says "you have experienced an error that we are working hard to fix. Please try again in a moment." I have been getting this message on both Jelly and Soda for the last week and a half.
Hi @Catbor22 Happy Holidays!
I am sorry to hear that you are getting an error message on your games. Could you please share a screenshot of the error so that we can try to help?
