candy crush jelly

Virginia_Frank

I am on level 668. The game will not let me have friends or level with the rewards. I can not get rewards even when moving up. It levels me in levels, I am on 668 now and have played for several yrs. get tired of it cause it will not let me get rewards. Yes I have liked it does not matter. all the other crushe's lets me play the way it is suppose to.

johamilton

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3243397#Comment_3243397

Hi Virginia, no it has nothing to do if you like it or not!

Lets do a soft rest on your game. Please log out of your game (Do No Delete your game) and if playing on a phone, turn your phone off then wait about 10 seconds , the turn your phone back on and log back in to your game with your email and password. Hopefully that will work for you. 💕

Alex_The_Witch

https://community.king.com/en/candy-crush-jelly-saga/discussion/483202/candy-crush-jelly

Hey there, @Virginia_Frank ! Could you please specify what kind of rewards you're referring to? Are they related to a specific challenge or event?

And what do you mean by the game not letting you have friends? Are you unable to send or request lives from your friends?

The more details you can give the better. Thanks in advance and have a great day!