
The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Hi there, welcome to the Community!
I understand you've lost your in-game progress.
To recover your in-game progress, you simply need to log into your account and your progress will be recovered. In case that does not work, please reach out to our Player Support using the game app to receive further assistance.
Have a nice day!
I can't log in as I have requested to change my password. When I click on change password nothing happens
Got a new phone. Lost my level of play
Hi, I am sorry that happened, but that is normal. Log out of your game (be sure you know your log in information) Close your phone and then turn your phone back on. Log back into your game with your email and password and you should be on the correct level. If not play the level and do the reset as above again. 💕
Oh not, do a reset on your phone please.
Close your phone/pc and then turn it back on. See if you can now change your password. If not please use this link and the can help you. 👉️Contact Us
You will get your first email response. Replay back with your problem. 💕