Jelly jackpot

SabrinaM

Since yesterday, I no longer have this feature that I liked so much. Why??

My user id is 6101648097

Tetem'

Hi and than you for being part of the Community! 🤗

I am sorry to hear that the Jelly Jackpot feature is not showing up in your game, I will be happy to explain what is happening.

Please note that special events like this are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often.

However, events and features in our games can temporarily disappear when there is a connection issue during login. Normally, it comes back after you do one of the following:

01- Play one level

02- Close the app and restart your device

03- Check that you have a stable connection

Please note that these steps do not guarantee that the feature will return, and we are sadly unable to add features back manually. 😕

I hope this helped! Have a sweet day! ⭐️

Tetem'

Hi and than you for being part of the Community! 🤗

I am sorry to hear that the Jelly Jackpot feature is not showing up in your game, I will be happy to explain what is happening.

Please note that special events like this are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often.

However, events and features in our games can temporarily disappear when there is a connection issue during login. Normally, it comes back after you do one of the following:

01- Play one level

02- Close the app and restart your device

03- Check that you have a stable connection

Please note that these steps do not guarantee that the feature will return, and we are sadly unable to add features back manually. 😕

I hope this helped! Have a sweet day! ⭐️