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On level 9580, on the second board, I had no candies to match on my first two attempts and lost the level. On the third try, I was lucky and played again. After a few more attempts, I passed again.
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Hi there,
I am sorry to hear that you had trouble with level 9580 but I am happy to know that you were able to overcome after a few attempts.
I would like to recommend some steps to make sure that everything is working correctly and prevent these kind of issues from happening again:
*Restart: Force close apps and restart your device.
*Updates: Check that you have the latest game and device updates.
*Memory: Keep at least 2GB of free storage for smooth gameplay.
*Connection: Use WiFi instead of cellular data.
*Clear Cache:
🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
🍏 iOS: Settings > Safari > Clear History and Website Data