need help with the boosters. Not working

Cat-13

Good morning, everyone. I've been using the booster balls with the dots. And they are not working. When I put them together nothing happens by way of removing layers. On Facebook I'm on level 9595. On my computer I'm on Level 9624. Both games the boosters aren't working. BUT the striped and wrapped candy ARE working. Can someone look into this please? Thanks so much in advance. 😎😍 @johamilton @Princess_Jessica @Snow_Rider

Cat-13

Hi Kevin. Nice to meet you and thank you for replying.

Yes, I have the updated version. I mostly play on my computer than the facebook one. I tried merging the Facebook one to the computer, but it didn't work. I get a lot of free turns on my Facebook one. I made sure it was updated . But still the same problem. That's why I checked on the game using the Facebook one. But it's the game itself. I'm going to wait a while and not play the game fora day or so to allow the problem to get fix. Have a wonderful day!!!!😎😁

Kevin_

Hi @Cat-13,

I am sorry to hear you are having trouble when combining the color bombs together as nothing happens.

I appreciate the details shared, you mentioned playing on Facebook and your computer, do you mean that you use the Windows app version? If so can you please help me confirm the game version you have installed? Is it the latest one?

If so, could you also please try reinstalling the game app and check if the issue persists?