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my game has froze when I’m in the middle of a quest it’s happened a few times in the same night & Iv had to refresh the game and lose the level even though I won
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Hi @LowlD90,
I am sorry to hear that your game is freezing and I certainly understand how it affects your progression. Could you please try the below steps:
*Restart: Force close apps and restart your device.
*Updates - * Important * Please make sure to check that you have the latest game and device updates.
*Memory: Keep at least 2GB of free storage for smooth gameplay.
*Connection: Use WiFi instead of cellular data.
*Clear Cache:
🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
🍏 iOS: Settings > Safari > Clear History and Website Data
Hope it helps!
