Candy Balls

Question

Why is it that when I get a candie ball, something happens and I lose the chance to use it. This is happening quite often, is this put into the game so no one can go forward to win.

CaramelKat · Answer

Hi there! It sounds like your game is crashing or freezing occasionally which is causing you to lose your win streak boosters.

Could you please follow the steps below and see if they fix the issue:

* Restart the Game: Sometimes, restarting the game can fix temporary glitches.
* Update the Game: Ensure the game is updated to the latest version.
* Clear Cache (Android): Go to Settings > Apps > The game > Storage > Clear Cache.
* Clear Cache (iOS): Go to Settings > General > iPhone Storage > The game > Offload App.