Candy Crush Jelly Saga

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Candy Crush Jelly Saga

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Loosing gold because of game glitches

I love playing the match up games and I have spent several hundred dollars just to but more tickets and save progress. Over the last 2 days I keep getting bumped off and it’s definitely not my internet connection. I then have to use my gold to save progress. This has cost me over 150 gold bars in the last few days. Please reimburse my gold or I will stop spending money on this game. It’s not fair.

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DeepshikhaSharan

@laniamann @Ubavka

The above post answered the thing about how can get your Gold Back, we don't assure anything

About the bugs, they are under investigation by the Game Studio! They should fix it soon in the near future so that everyone is able to play the Royal Championship and win, lose or get streaks fair and square! Till then, there is nothing but to wait, let's hope for a quick fix!

Have a Great Day

And also welcome to the King Community! We hope you have a great time around the forums! You can have a look at a guide 👉here👈.

G'Day @laniamann

Sorry to hear this, it doesn't feel good when this happens.

Here in the Community though, we are un able to deal with the purchases directly.

You can however contact someone to chat with, if you scroll to the bottom of this screen and click "contact us".

A drop box will appear where you can discuss this with someone.

Hope this helps get you started :0)

Same here! The tournament just disconnects "Oops, somehing went wrong!" And I lose tickets. It is a shame!!!! Game bugs steal our gold/money. I am just furious!!!

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Same here! The tournament just disconnects "Oops, somehing went wrong!" And I lose tickets. It is a shame!!!! Game bugs steal our gold/money. I am just furious!!!

G'Day @laniamann

Sorry to hear this, it doesn't feel good when this happens.

Here in the Community though, we are un able to deal with the purchases directly.

You can however contact someone to chat with, if you scroll to the bottom of this screen and click "contact us".

A drop box will appear where you can discuss this with someone.

Hope this helps get you started :0)

DeepshikhaSharan

@laniamann @Ubavka

The above post answered the thing about how can get your Gold Back, we don't assure anything

About the bugs, they are under investigation by the Game Studio! They should fix it soon in the near future so that everyone is able to play the Royal Championship and win, lose or get streaks fair and square! Till then, there is nothing but to wait, let's hope for a quick fix!

Have a Great Day

And also welcome to the King Community! We hope you have a great time around the forums! You can have a look at a guide 👉here👈.

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Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
📱💻️ What is the latest level in Candy Crush Jelly Saga?
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of November 26, the latest level available is 9425. Enjoy the new content and have a Jellylicious day! 🍭