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I cracked the safe but now the searching mode thing, won’t stop spinning

95chata
95chata Posts: 833
edited August 2021 in Support


Right…..I cracked the safe 20 minutes ago but since then, it is in “searching mode” and won’t stop spinning 😵‍💫

Have anyone experienced this situation before? Any ideas on how to fix this problem?

I would really appreciate your feedback.

**I closed the app in my mobile phone. I turned it off. I cleaned caches and data searching, etc It continues the same. 🤷🏻‍♀️

Thank you 🙏🏻

Best Answer

  • Lady_Sarina
    Lady_Sarina Posts: 5,618
    Answer ✓

    Hi @95chata

    Yes the mission will return soon but don't have an exact date yet :0) Hope you get the Race soon :0)

    I'm a bit excited about reaching 5000 levels also 🥰

«1

Answers

  • Lady_Sarina
    Lady_Sarina Posts: 5,618

    Hi @95chata

    Did you try to change teams at all?

  • NamTruong2001
    NamTruong2001 Posts: 4,378

    I an even not given that feature. :(

  • 95chata
    95chata Posts: 833

    Good morning @Lady_Sarina

    Yes, I did it right after cracking the safe but, that was a few days ago and it was working fine until now and after cracking the safe again that started to do that.

    My question is: If we have the option of changing teams, why things like this happens?

    Is there a way to fix it without having to sign out or delete my app and taking the risk of losing all my boosters in my inventory?

    I am super worried 😟

    Thank you,

  • NamTruong2001
    NamTruong2001 Posts: 4,378

    @95chata I'm also upset about this feature. Just clicked "change teams" and it had gone forever. :(

  • 95chata
    95chata Posts: 833

    Hi @headoperations

    How did you restarted the app? Also, did you lose your boosters in your inventory when you did that?

    I get what you’re saying. This app is very unpredictable….and we don’t have so many choices for changing or choosing things here…...🤦🏻‍♀️

    I changed teams because I was so annoyed that I never received help from them but instead, they were taking help from me automatically and very often. 🤷🏻‍♀️

    Thank you,

  • Lady_Sarina
    Lady_Sarina Posts: 5,618

    Hi @95chata

    I had no problems with the teams in the first missions. When the new missions started with a new team it was okay. Today though I have the spinning also.

    It doesn't appear to effect the main map or the RC though.

    I noticed I have the Race appear for the first time in my game today also. Not sure if they're connected. I wouldn't worry too much at this point but will look into it on Monday :0)

  • 95chata
    95chata Posts: 833

    You will, probably in the near future. Same thing happens with me and it’s very confusing….I have not yet played other events that you and others play in the main map…..

  • Koolit
    Koolit Posts: 7

    Level 2

    I have the continuous spinning to the selection box that tries to find a new team, also. I had changed teams several times successfully, until I found a team where the other 2 ppl played sometimes. I opened the safe several times w this same team. Yesterday, the team selection was searching when I logged in. I did not initiate the selection. It has stayed spinning trying to find a new team for 2 days now. I would have liked to stay with the team I landed on before due to searching numerous times to find an active team. Even better yet, I would like to have the selection spin stop so I can get rewards with whatever team I end up with. Even if I am the only active team member, I can slowly gain the rewards on my own.

  • 95chata
    95chata Posts: 833

    I still have it in my map but in spinning mode. But I am afraid I won’t get the rewards anymore. 🙁 It really sucks that even on this one we don’t have the options to choose our own team players. 🤦🏻‍♀️

    I am just waiting and hopping that it will change the status after three days without me doing anything to it. 🙏🏻

  • 95chata
    95chata Posts: 833

    Hi,

    You’re right, it’s not affecting the map. I am just afraid that I won’t get the rewards after completing the mission. :( because I don’t see that is recording any points after I pass a new Level. :((

Hey! Would you like to give us your opinion?