Candy Crush Jelly Saga

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Problem

Screenshot_2021-09-05-03-50-09-127_com.king.candycrushjellysaga.jpg

Hello,
I have a problem, I have ended the game,
but the game has been almost 6 hours has not stopped,
even the points reach 10 points,
very long, time consuming.
Is there a solution other than forcibly ending the game?

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Comments

Lady_Sarina

Hi @DieOmimi

Yes it was reported and again over the Weekend too 👍

Hopefully we'll have a fix soon.

As this is a duplicate though it will be closed and please see this discussion here. in Support

DieOmimi

Hi @abdul_ghofar_ismail I just found your discussion about level 4970 because I have the same problem. I started the level and it's been playing for an hour. It is trapped in a looping.

@Lady_Sarina I know the studio is not on duty on weekends. But level 4970 is not solvable, it should be reported.

For me it runs for an hour now and I have only collected a Monkling. In total, I should collect 7 Monklings.

I will break it off now, even if I lose my golden stone as a result.

Can you please let me know when the level is fixed. Thank you very much.